Frequently Asked Questions
Everything you need to know about our sustainable essentials.
What materials do you use in your clothing?
We prioritize organic, non-toxic, and natural materials such as GOTS-certified Organic Cotton, Linen, and TENCEL Lyocell to ensure the least impact on the environment and your skin.
How should I care for my MATE garments?
To extend the life of your items and save energy, we recommend washing in cold water with eco-friendly detergent and laying flat to dry or tumble drying on low.
What is your return policy?
We offer returns and exchanges on unworn, unwashed items with tags attached within 30 days of purchase. Please note that certain sale items may be final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How do I know which size to order?
Each product page features a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more relaxed, comfortable fit.
Are your dyes non-toxic?
Absolutely. We use low-impact, non-toxic dyes that are better for the planet and safer for the people making and wearing our clothes.